Senior HR Operational Specialist

1 week ago

Hyderabad Secunderabad Telangana, India beBeeHRProfessional Full time ₹ 4,00,000 - ₹ 8,00,000
Job Description:

Maintaining Service Delivery Excellence


We are seeking a highly skilled HR Operations professional to maintain efficient service delivery by ensuring transactional requests and assigned inquiries are completed within SLA depending on priority & complexity.


This role is accountable for responding & resolving queries in a timely & accurate manner with employee experience at the core.


The ideal candidate will ensure Employee HR records are accurately created and / or maintained in HR Systems (SAP, SF, etc.)


Takes complete ownership to close the data administration requests, including follow-up with the requestor to collect missing information and / or informing approval requirements


Follower of Desktop Procedures / KB articles defined for every transaction/query


Ensures the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality of data in all HR tools


Working in a highly data sensitive environment, responsible for always protecting Data Privacy and adhering to confidentiality requirements to promote zero breach of compliance policies

Required Skills and Qualifications:


  • Minimum 2 years experience in HR Services and any HR application like Success factor, SAP, Workday etc
  • Post-Graduation (any specialization)
  • Excellent written & verbal English communication
  • Exposure to Customer Relationship Management tools will be an added advantage (ServiceNow, Microsoft CRM, SIEBEL etc.)
  • Knowledge of MS tools (Excel & PowerPoint)
  • Attention to detail and ability to follow guidelines
  • Ability to maintain highly confidential and sensitive information
  • Ability to deliver against agreed objectives/ service levels
  • Ability to work effectively in a team and willingness to help others
Benefits:


* Candidate should have an experience working in either SAP, Workday or sucessfactor


* Candidate should have a good knowledge in HR Ops

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