E-Commerce Business Solutions Expert

3 days ago

Belgaum, Karnataka, India beBeeExpertise Full time ₹ 15,00,000 - ₹ 20,00,000
Job Overview

The role of E-Commerce Business Solutions Expert is responsible for ensuring the successful delivery of consulting engagements in the e-commerce domain.

This position works closely with client stakeholders and business users, as well as cross-functional delivery teams over the lifecycle of a project to gather and document solution requirements; document solution design; model and configure e-commerce data structures and business processes; collect, manipulate and load product data, define test scripts and acceptance criteria, manage & communicate requirement, design and priority changes and facilitate and manage defect tracking and prioritization.

Main Responsibilities:

  • Conduct one-on-one or small group interview sessions to gather required use cases, functional requirements, and technical requirements in order to develop requirement documentation.
  • Provide analytical expertise in identifying, evaluating, and documenting e-commerce system requirements and procedures that are cost effective and meet business objectives and user needs.
  • Provide consultation to client stakeholders and business users in Omni-channel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce, and more.
  • Develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams to communicate engagement scope to client and delivery team members.
  • Accountable to complete assigned work within time specified and communicate status if task delivery dates are at risk.
  • Work with other project delivery team members towards the resolution of business or systems issues.
  • Understand e-commerce data structures, collect product catalogue data from client business users, manipulate data for import into e-commerce system and identify data gaps, and perform product data imports into e-commerce system. (Project dependent)
  • Provide system demonstrations and training to client business users.
  • Develop test plans, write manual/automated test scripts, and define acceptance criteria to ensure high-quality project deliverables. (Project dependent)

Qualifications:

  • Hands on experience in general IT business analysis coming from E-Commerce domain
  • 2-3 years implementing Hybris Commerce
  • Concrete understanding of SAP Hybris Application Lifecycle Framework
  • Bachelor's degree
  • Able to Multi-task and work under tight deadlines
  • Must be able to work independently with little to no supervision
  • Experience with global service delivery model
  • Ability to work independently and collaboratively
  • Excellent communication skills

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