Full-Time Operations Team Lead

5 hours ago

Salem, Tamil Nadu, India beBeeManagement Full time ₹ 60,00,000 - ₹ 70,00,000
Operations Management Specialist

This is a full-time on-site role for an analyst in support operations. The analyst will be responsible for day-to-day tasks related to analytical support, communication with stakeholders, financial analysis, customer service support, and accounting operations.

The analyst will work closely with various stakeholders to understand business needs, document requirements, create and maintain process documentation, assist in the implementation of solutions and monitor quality of service delivery. Analysts will work with teams around the world to define best practice, design and optimize scalable workflows that align to company goals.

  • Analysis of business processes and workflows with the objective of finding out how they can be standardized, improved or automated
  • Deliver process and solution documentation while working across an array of teams, geographies and tools
  • Lead projects from end-to-end, ensuring goals are achieved on time
  • Develop deep cross-functional understanding of individual teams and processes to ensure best-fit solution development
  • Monitor project progress by tracking activity, resolving problems, publishing progress reports, and recommending actions
  • Document all work to a high professional standard
Key Responsibilities:
  • Communicate effectively with both technical and non-technical stakeholders
  • Work effectively in a team environment and manage multiple priorities and tasks
  • Use project management tools, such as Monday.com
  • Apply data analysis tools and methodologies

The ideal candidate should have experience working with cross-functional teams in a global environment, basic understanding of business process modelling, workflow, and project management principles.

A degree in Business Administration or related field would be advantageous. English fluency (at least Upper-Intermediate) is required.

What We Offer:
  • Opportunity to work with a dynamic team
  • Chance to develop skills in business analysis and project management
  • Competitive compensation package

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