Technical Content Specialist

5 days ago

Guntur, Andhra Pradesh, India beBeeContent Full time US$ 1,20,000 - US$ 1,75,000
**Job Description**

We are seeking a talented Creative Content Developer to join our team. As a key member of the team, you will be responsible for creating high-quality, engaging content that meets the needs of our customers.

Your primary focus will be on designing and developing customer-facing content, including concepts, examples, tasks, reference information, and in-product guidance for our cutting-edge cloud services, automation, and Network Management products.

You will work closely with cross-functional teams to understand customer needs and requirements, analyze specifications and product descriptions, and recommend the best documentation approach.

  • Create comprehensive and user-friendly content that enhances the customer experience.
  • Develop content deliverables, including concepts, tasks, illustrations, video scripts, course modules, and more.
  • Analyze specifications and product descriptions to ensure accuracy and consistency.
  • Collaborate with stakeholders and subject matter experts to identify customer needs and requirements.

Required Skills and Qualifications:

  • Demonstrated ability to produce high-quality, accurate, and easy-to-use technical content.
  • 5+ years of experience producing technical content.
  • BA/BS in Technical Writing, English, Computer Science, or related degree or comparable experience.
  • Good understanding of technology concepts such as cloud computing, automation, networking, data centers, security, or other advanced software technology.
  • Ability to research complex technical concepts independently and collaboratively.
  • Familiarity with XML authoring, content management, and courseware development tools.

Benefits:

  • Opportunities for continuous learning and professional growth.
  • A dynamic and collaborative work environment.
  • The chance to make a meaningful impact on customer success.

Others:

  • Persistent self-starter with strong collaborative skills.
  • Excellent communication and problem-solving skills.
  • Hands-on experience with network technologies, including routing, switching, security, network automation, virtual machines, containers, and cloud-services.

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