Software Engineer for Business Automation

6 days ago

Bharatpur, Rajasthan, India beBeeServiceNow Full time ₹ 25,00,000 - ₹ 35,00,000
Custom Service Automation Specialist

We are seeking a highly skilled professional to design, develop and implement custom applications, workflows and integrations that support business process automation and enhancement in ITSM, ITOM and ITAM application scope.

Key Responsibilities:
  • Developing, configuring and customizing the ServiceNow platform to fit business requirements in ITSM, ITAM (HAM, SAM) and ITOM.
  • Writing clean, efficient and maintainable code to support implementation.
  • Expertise in ServiceNow Discovery, MID Server and CMDB ensuring accuracy, health and integration with discovery tools.
  • Support integrations between ServiceNow and third-party systems ensuring seamless data flow and process automation.
  • Provide technical expertise in incident, problem, change, request, asset and operations management within the ServiceNow ecosystem.
  • Monitor platform performance troubleshoot issues and recommend improvements for scalability and efficiency.
  • Document technical solutions configurations and standard operating procedures.
  • Stay current with ServiceNow releases features and best practices to drive continuous improvement.

Requirements include ServiceNow Certified System Administrator CSA certification minimum one year of experience in implementing and supporting ServiceNow modules strong knowledge of CMDB Discovery Service Mapping and integrations experience with scripting JavaScript Glide API and workflow automation within ServiceNow excellent problem-solving analytical and communication skills ability to work independently and collaboratively with cross-functional teams.

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