
Lead Remote Team of Travel Experts
1 day ago
We are seeking an experienced Team Coach to lead a highly skilled remote team of approximately 25-35 Travel Counselors. As a Team Coach, you will be responsible for leading and coaching the team, providing regular feedback, investigating service errors, and collaborating with HR to determine performance ratings.
The ideal candidate will have previous leadership experience, excellent listening skills, and a curious mentality. They will also be customer service oriented, with Sabre and or Apollo experience preferred.
In this role, you will work closely with the team to achieve success and exceed client expectations. You will also be responsible for facilitating account-specific onboarding and training for new hires, and collaborating with fellow team coaches to share information and achievements.
The successful candidate will be passionate about building relationships, making data-driven decisions, and achieving financial and service targets.
Required Skills and Qualifications- Previous leadership experience
- Excellent listening skills and curious mentality
- Customer service oriented
- Sabre and or Apollo experience preferred
As a member of our team, you can expect a range of benefits including flexible working arrangements, access to over 20,000 courses on our learning platform, and opportunities for professional development.
We also offer a range of wellbeing resources, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Our team is passionate about creating a culture that values diversity and inclusion, and we encourage applications from candidates who share our commitment to these values.
Why Join Us?At [Company Name], we strive to create a work environment that is inclusive, collaborative, and supportive. We believe in empowering our employees to achieve their goals and make a meaningful contribution to our organization.
We offer a range of benefits and perks to support your career development, including mentorship programs, training and development opportunities, and access to senior leaders.
If you are passionate about leadership, customer service, and teamwork, and want to join a dynamic and inclusive organization, we would love to hear from you
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