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Operational Excellence Leader

3 weeks ago

Bengaluru, Karnataka, India Twilio Full time

Key Responsibilities

  • Lead one of our Compliance Operations teams to ensure compliance with all applicable laws and regulations
  • Hire and develop team members to ensure the team can successfully prevent non-compliant and unwanted communications across our platform
  • Deliver excellent performance against operational targets and regularly assess your team's ability to achieve performance goals and objectives
  • Collaborate with cross-functional teams, including Carrier Relations, Product, Legal, and GTM

Requirements

  • 5+ years of experience in leading operational teams
  • Expertise in prioritizing and executing multiple projects simultaneously
  • Ability to lead an audit of existing onboarding practices to ensure compliance with carrier and regulator requirements
  • Strong analytical and problem-solving skills

What We Offer

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment

How to Apply

Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you