Senior Operations Coordinator
4 days ago
Overview
We are seeking a highly organized and proactive leader to oversee the daily operations of our Outpatient Neuro Rehabilitation Centre.
The ideal candidate will ensure efficient clinic functioning, optimal patient care, and high-quality standards.
This role is crucial for maintaining regulatory compliance and enhancing patient satisfaction.
Key Responsibilities:
- Oversight of daily clinic operations, including scheduling, patient flow, and administrative tasks.
- Maintenance of high operational standards while ensuring exceptional service delivery.
Leadership and Management
- Leading, supervising, and supporting non-clinical staff, administrative personnel, and support staff.
- Coordinating staff schedules and ensuring adequate coverage for all services.
Patient Experience
- Ensuring an exceptional patient experience through high levels of service and care.
- Handling patient inquiries, concerns, and feedback to enhance satisfaction and retention.
Financial Acumen
- Monitoring and managing the centre's budget, ensuring efficient use of resources.
- Overseeing billing, invoicing, and financial reporting, working closely with the finance department.
Compliance and Governance
- Maintenance of updated records, licenses, and certifications for the clinic and staff.
- Coordination of audits and inspections as required.
Estimated Salary: $65,000 - $85,000 per year
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