Senior Operations Coordinator

4 days ago


Hyderabad, Telangana, India Lupin Full time

Overview

We are seeking a highly organized and proactive leader to oversee the daily operations of our Outpatient Neuro Rehabilitation Centre.

The ideal candidate will ensure efficient clinic functioning, optimal patient care, and high-quality standards.

This role is crucial for maintaining regulatory compliance and enhancing patient satisfaction.

Key Responsibilities:

  • Oversight of daily clinic operations, including scheduling, patient flow, and administrative tasks.
  • Maintenance of high operational standards while ensuring exceptional service delivery.

Leadership and Management

  • Leading, supervising, and supporting non-clinical staff, administrative personnel, and support staff.
  • Coordinating staff schedules and ensuring adequate coverage for all services.

Patient Experience

  • Ensuring an exceptional patient experience through high levels of service and care.
  • Handling patient inquiries, concerns, and feedback to enhance satisfaction and retention.

Financial Acumen

  • Monitoring and managing the centre's budget, ensuring efficient use of resources.
  • Overseeing billing, invoicing, and financial reporting, working closely with the finance department.

Compliance and Governance

  • Maintenance of updated records, licenses, and certifications for the clinic and staff.
  • Coordination of audits and inspections as required.

Estimated Salary: $65,000 - $85,000 per year



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