Senior Quality Assurance Auditor

7 days ago


Bengaluru, Karnataka, India Stripe Full time

Job Summary


We are seeking a highly skilled and detail-oriented Senior Quality Assurance Auditor to join our Tax Jar team. In this role, you will be responsible for conducting quality audits/reviews, drafting monthly QA reports, and supporting functional coaching for new and existing credit risk operations associates.



Key Responsibilities:

  • Develop, research, plan, and conduct quality audits/reviews in accordance with applicable policies and procedures
  • Draft and circulate detailed monthly QA reports outlining the QA scores and trends observed, clearly articulating any issues noted and remedial actions to be taken
  • Support functional coaching for new & existing credit risk operations associates, wherever applicable
  • Maintain clear and organized documentation in relation to how Quality Assurance is structured, including sampling logic and coverage of the QA oversight


About Stripe


Stripe is a financial infrastructure platform for businesses, providing payment solutions and growing revenue for millions of companies worldwide. Our mission is to increase the GDP of the internet, making it possible for everyone to access financial opportunities.



Requirements:



  • Minimum 1-5 years of experience in user support (tax jar) programs
  • Ability to manage multiple projects simultaneously with minimal supervision
  • Excellent analytical and communication skills
  • Familiarity working in a fast-moving fintech environment


Preferred Qualifications:



  • Quality certification in lean sigma or six sigma
  • Proficiency in SQL, data visualization, and storytelling with data


In-office Expectations:


Our office-assigned Stripes are expected to spend at least 50% of their time in a given month in their local office or with users. This may vary depending on the role, team, and location.



Pay and Benefits:


As a Senior Quality Assurance Auditor, you can expect an estimated salary range of $120,000 - $160,000 per year, based on location and experience. We offer a competitive benefits package, including health insurance, retirement plans, and paid time off.



  • Bengaluru, Karnataka, India Epifi Full time

    Role Overview: We are seeking a skilled Auditor to join our Quality Assurance team at Epifi. As a Video Based Customer Identification Auditor, you will play a vital role in ensuring the accuracy, compliance, and quality of our customer identification process. Key Responsibilities: Conduct comprehensive audits of recorded VCIP calls to verify adherence to...


  • Bengaluru, Karnataka, India Epifi Full time

    Job Title: Auditor - Quality Assurance SpecialistAbout the Role:The Quality Assurance Specialist will be part of the very first Quality Assurance team for Video Based Customer Identification process (V-CIP) of Fi Capital. The role will play a crucial part in ensuring the accuracy, compliance, and quality of customer identification process of our lending...


  • Bengaluru, Karnataka, India Brick & Bolt Full time

    Company OverviewBrick & Bolt is a tech-enabled construction company that is revolutionizing the construction industry. Our company offers a streamlined, efficient, and stress-free approach to building both residential and commercial properties. We are dedicated to making the construction process accessible, transparent, and enjoyable for everyone involved....


  • Bengaluru, Karnataka, India Lamda Components Pvt Ltd Full time

    Job Title: Senior Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled and experienced Senior Quality Assurance Specialist to join our Quality Management team at Lamda Components Pvt Ltd. As a key member of our team, you will be responsible for ensuring adherence to quality standards, developing and implementing quality management...

  • Senior IT Auditor

    4 weeks ago


    Bengaluru, Karnataka, India Société Générale Assurances Full time

    Senior IT Auditor We are seeking a highly skilled Senior IT Auditor to join our team at Société Générale Assurances. As a Senior IT Auditor, you will be responsible for leading internal audit engagements and contributing to the development of audit plans. Key Responsibilities: Lead internal audit engagements and contribute to the development of...


  • Bengaluru, Karnataka, India Log9 Materials Full time

    Job Title: Senior Associate Manager - Quality AssuranceWe are seeking a highly motivated and experienced Senior Associate Manager - Quality Assurance to join our team and play a critical role in driving quality excellence across our operations.Job Summary:The Senior Associate Manager - Quality Assurance will be responsible for the implementation,...


  • Bengaluru, Karnataka, India Mahindra Rise Full time

    Job Summary:Mahindra Rise is seeking a highly skilled Senior Quality Assurance Manager to join our team. In this role, you will be responsible for ensuring the highest quality standards are met in our products and services.Key Responsibilities:Develop and implement quality control processes to ensure compliance with industry standards.Lead a team of quality...


  • Bengaluru, Karnataka, India Brick & Bolt Full time

    Company OverviewBrick & Bolt is a tech-enabled construction company that's revolutionizing the construction industry with a streamlined, efficient, and stress-free approach to building residential and commercial properties. We're dedicated to demystifying the construction process, making it accessible, transparent, and enjoyable for everyone involved. Our...


  • Bengaluru, Karnataka, India Satchitanand Precision Tooling Center Full time

    Job Title: Quality Assurance SpecialistAt Satchitanand Precision Tooling Center, we are seeking a highly skilled Quality Assurance Specialist to join our team. The successful candidate will be responsible for ensuring the highest quality standards in our manufacturing processes.Key Responsibilities:Develop and Implement Quality Standards: Establish and...


  • Bengaluru, Karnataka, India Brick & Bolt Full time

    Company Overview:Brick & Bolt is a pioneering construction company that's revolutionizing the industry with its tech-enabled approach. Our mission is to make construction more accessible, transparent, and enjoyable for everyone involved. We offer a streamlined, efficient, and stress-free experience for our clients, combining competitive pricing, quality...


  • Bengaluru, Karnataka, India CoffeeBeans Full time

    Job Title: Senior Quality Assurance LeadJob Description:We are seeking a highly experienced Senior Quality Assurance Lead to oversee our quality assurance team at CoffeeBeans. As a Senior Quality Assurance Lead, you will be responsible for overseeing all aspects of software and product testing within the company. This includes developing test strategies,...


  • Bengaluru, Karnataka, India Apna Full time

    About Apna's Quality Auditor and Trainer RoleWe are looking for a skilled Quality Auditor and Trainer to join our team in Bangalore. As a Quality Auditor and Trainer, you will be responsible for conducting comprehensive audits, providing actionable insights, and training team members on quality standards and customer service best practices.Key...


  • Bengaluru, Karnataka, India ALCHEMY TECHSOL INDIA PRIVATE LIMITED Full time

    Senior Quality Assurance ManagerAt ALCHEMY TECHSOL INDIA PRIVATE LIMITED, we are seeking a highly skilled Senior Quality Assurance Manager to oversee the entire quality assurance process. The ideal candidate will have at least 10 years of experience in quality assurance, with a strong background in Agile testing and test automation. They will be responsible...


  • Bengaluru, Karnataka, India ScaleneWorks Full time

    Quality Assurance Role at ScaleneWorksAs a Senior Quality Assurance Specialist at ScaleneWorks, you will be responsible for efficiently using our QA tooling stack and frameworks. This involves being proactive about any issue or change that may affect the daily work of our QA peers.Key Responsibilities1. Utilize our QA tooling stack effectively to ensure...


  • Bengaluru, Karnataka, India Société Générale Assurances Full time

    As a Senior IT Internal Auditor at Société Générale Assurances, you will contribute to Internal audit engagements as per the Audit Plan, actively participating in annual risk assessment exercises and developing detailed risk synthesis to opine on the control environment for assigned functions.Responsibilities:Contribute to the audit life cycle from...


  • Bengaluru, Karnataka, India The Cigna Group Full time

    Job Title: Senior Quality Assurance LeadDescription:As a Senior Quality Assurance Lead at The Cigna Group, you will be responsible for ensuring the highest quality of software applications and systems. You will lead a team of quality assurance professionals in planning, executing, and delivering high-quality test results. Your expertise in software testing...


  • Bengaluru, Karnataka, India Syniverse Full time

    Syniverse is a global leader in the telecommunications industry, and we're looking for a talented Senior Quality Assurance Lead to join our team.About the RoleThe Senior Quality Assurance Lead will be responsible for leading our Software Quality Assurance team, driving new and existing Quality Assurance initiatives, and managing QA processes. This is a...


  • Bengaluru, Karnataka, India NR Consulting - India Full time

    Job Title: Senior Quality Assurance ManagerAt NR Consulting - India, we are seeking a highly skilled Senior Quality Assurance Manager to join our team. The ideal candidate will have a strong background in quality assurance, with experience in manual and automation testing, as well as a proven track record of developing frameworks from scratch.Key...


  • Bengaluru, Karnataka, India Kohler India Full time

    Job Title: Senior Quality Assurance ManagerAbout the Role:We are seeking a highly experienced Senior Quality Assurance Manager to lead our quality assurance team and ensure the highest standards of quality in our products and services.Key Responsibilities:* Develop and implement quality assurance strategies, policies, and procedures to ensure compliance with...


  • Bengaluru, Karnataka, India Talent Seeds Corporate Solutions Full time

    Job Title: Senior Quality Assurance ManagerAbout the Role:We are seeking a highly experienced Senior Quality Assurance Manager to join our team at Talent Seeds Corporate Solutions. The ideal candidate will have a strong background in quality assurance, with a minimum of 15 years of experience in the field.Key Responsibilities:Develop and implement quality...