Quality Assurance Manager
1 day ago
Position: Manager – Quality
Location: Remote / Hybrid
Responsibilities:
As a Quality Assurance Manager, you will oversee a team of Quality Experts, focusing on delivering high-quality outcomes and maintaining quality Service Level Agreements (SLAs). Your expertise in quality frameworks and process improvements will ensure timely completion of audits, reports, and analysis.
Key Responsibilities:
- Lead Lean Six Sigma / Continuous Improvement projects to drive business growth and efficiency.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Develop and maintain quality metrics and reports to track progress and performance.
- Ensure compliance with quality standards and regulatory requirements.
- Coach and develop team members to achieve individual and team goals.
Requirements:
- Graduate in any discipline.
- US Healthcare background with experience in Revenue Cycle Management preferred.
- Trained / Certified Lean Six Sigma Green Belt / Black Belt.
- Minimum 2 years in team management role.
- Working knowledge of 7 QC tools and FMEA / Risk assessment.
Skills:
- Effective coaching and feedback skills.
- Ability to analyze data and derive insights.
- Strong report management skills.
- Skills in numerical and statistical analysis.
Working at IKS Health:
At IKS Health, we prioritize teamwork, innovation, and customer satisfaction. As a Quality Assurance Manager, you will contribute to our mission of delivering high-quality healthcare services. If you are passionate about quality and process improvement, we encourage you to apply for this exciting opportunity.
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