Quality Assurance Manager

1 day ago


Hyderabad, Telangana, India IKS Health Full time
Job Description

Position: Manager – Quality

Location: Remote / Hybrid

Responsibilities:

As a Quality Assurance Manager, you will oversee a team of Quality Experts, focusing on delivering high-quality outcomes and maintaining quality Service Level Agreements (SLAs). Your expertise in quality frameworks and process improvements will ensure timely completion of audits, reports, and analysis.

Key Responsibilities:

  • Lead Lean Six Sigma / Continuous Improvement projects to drive business growth and efficiency.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain quality metrics and reports to track progress and performance.
  • Ensure compliance with quality standards and regulatory requirements.
  • Coach and develop team members to achieve individual and team goals.

Requirements:

  • Graduate in any discipline.
  • US Healthcare background with experience in Revenue Cycle Management preferred.
  • Trained / Certified Lean Six Sigma Green Belt / Black Belt.
  • Minimum 2 years in team management role.
  • Working knowledge of 7 QC tools and FMEA / Risk assessment.

Skills:

  • Effective coaching and feedback skills.
  • Ability to analyze data and derive insights.
  • Strong report management skills.
  • Skills in numerical and statistical analysis.

Working at IKS Health:

At IKS Health, we prioritize teamwork, innovation, and customer satisfaction. As a Quality Assurance Manager, you will contribute to our mission of delivering high-quality healthcare services. If you are passionate about quality and process improvement, we encourage you to apply for this exciting opportunity.



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