Surveillance Expert

About Us:

MUFG Bank, Ltd. is Japan's premier bank with a global network spanning over 40 markets.

Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide.

The bank aims to be the world's most trusted financial group through close collaboration among its operating companies and flexible response to all financial needs of its customers, serving society, and fostering shared and sustainable growth for a better world.

MUFG Global Service Private Limited:

Established in 2020, MUFG Global Service Private Limited is a 100% subsidiary of MUFG having offices in Bengaluru and Mumbai.

MGS India has been set up as a Global Capability Centre/Centre of Excellence to provide support services across various functions such as IT, KYC/AML, Credit, Operations etc. to MUFG Bank offices globally.

Department Overview:

• About MGS – India Established in 2020, MUFG Global Service (MGS) formerly known as MUFG Enterprise Solutions India Private Limited (MES India) is a 100% subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai.
• MGS India has been set up as a Global Capability Centre/Centre of Excellence to provide support services across various functions such as IT, KYC/AML, Credit, Operations etc. to MUFG Bank offices globally.
• The EMEA Surveillance Department sits within the MUFG Core Compliance Division.
• Through an established trade and communications surveillance program, EMEA Surveillance is responsible for preventing, monitoring, detecting and reporting suspicious trading activities, market and client misconduct, and other compliance breaches within MUFG EMEA’s business environment.
• This department plays a critical role in safeguarding MUFG EMEA's assets, employees, clients and reputation by ensuring strict adherence to regulatory requirements, compliance standards and internal policies.
• Whilst the department is based in London, supported by its Centre of Excellence in Bangalore, its remit spans across the EMEA region to deliver strategic surveillance solutions, including to MUFG offices in France, Netherlands, Germany, UAE and Qatar.

Key Responsibilities:

We are seeking a Sr Analyst to join our team.

Main Responsibilities:

The successful candidate will be responsible for reviewing and closing electronic and audio communication alerts for the EMEA region.

Responsibilities include but are not limited to providing support in conducting the following tasks as per SOPs and may be amended from time to time:

• Reviewing and analyzing alerts generated from various automated electronic communication surveillance systems to detect potential violations of MUFG policies, applicable rules and regulations, escalating to the appropriate department when necessary.
• Performing audio surveillance by listening to voice communications of recorded MUFG employees to detect potential violations of MUFG policies, applicable rules and regulations, escalating to the appropriate department when necessary.
• When closing alerts, properly documenting rationales with accurate, complete, and organized written commentary for audit trail.
• Adhering to written operating procedures for each of the reviews they're responsible
• Driving the enhancement and improvement of the communication surveillance program from both an effectiveness and efficiency perspective, including clearly communicating findings and recommendations to onshore Surveillance teams and the EMEA Head of Surveillance.