Lead Auditor of Underwriting Operations

3 days ago

Anantapur, Andhra Pradesh, India beBeeAuditor Full time ₹ 18,00,000 - ₹ 22,50,000
Job Description

The Quality Assurance Team Manager will lead a team of experienced Sr. quality assurance analysts in performing independent QA audits for underwriting operations.

This is a leadership role requiring strong analytical skills, insurance domain expertise, team management experience, and the ability to work closely with stakeholders globally.

Key Responsibilities:
  • Manage a team of Sr. Quality Assurance analysts performing independent QA audits on underwriting work done by BPO Partners.
  • Oversee quality assurance activities across key underwriting back-office processes.
  • Act as a quality gatekeeper ensuring accuracy, consistency, and completeness of audit findings for complex underwriting cases.
  • Monitor team productivity, manage audit sampling volumes, ensure timely completion of reviews, and continuous capability development.
  • Collaborate with process owners, compliance, and training teams to identify root causes and recommend corrective/preventive actions.
Requirements & Qualifications:
  • Bachelor's degree required; insurance certifications like ACII, CPCU preferred.
  • Seasoned P&C industry operations lead with 10-12 years of experience, including a minimum of 4 years overseeing QA function and managing high-performing teams.
  • Proven expertise in underwriting processes for different geography regions and business lines.
Essential Skills:
  • Excellent knowledge of underwriting processes, policy documentation, and insurance regulatory compliance.
  • Strong attention to detail and ability to drive root cause analysis and process improvements.
  • Proficient in MS Excel, PowerPoint, and QA tools/systems.

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