Customer Support Representative

1 week ago


Jaipur, Rajasthan, India Snaphunt Full time

The Opportunity

We are seeking a highly skilled and motivated Customer Support Executive to join our team at Snaphunt. As a key member of our support team, you will be responsible for delivering exceptional customer experiences and ensuring that our clients receive the highest level of service.

The Role

  • Provide timely and effective support to customers through various communication channels, including phone, email, and chat.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Work closely with internal teams to ensure seamless order processing and delivery.
  • Escalate customer feedback and concerns to senior management as required.

The Ideal Candidate

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong analytical skills, with the ability to troubleshoot complex issues and provide effective solutions.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple customer interactions simultaneously.
  • High level of attention to detail, with a focus on delivering high-quality results.

About Snaphunt

Snaphunt is a leading provider of cross-border e-commerce solutions, facilitating international trade and commerce. Our team is passionate about delivering exceptional customer experiences and building long-term relationships with our clients.



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