Financial Services Escalation Manager

About the RoleThis is a fantastic opportunity for a Financial Services Escalation Manager to join our team and make a meaningful impact on customer satisfaction. As a member of our dynamic customer service team, you will be responsible for managing and resolving high-priority customer escalations related to financial services.The ideal candidate will possess...

Role SummaryThe Escalation Manager will play a critical role in managing and resolving high-priority customer escalations related to financial services, ensuring prompt issue resolution and maintaining exceptional customer satisfaction.Key Performance IndicatorsReduction in the number of customer escalations and complaints.Improvement in First Contact...

Job Title: Escalation ManagerDepartment: Customer Service / OperationsLocation: Divya Sree Towers, Bannerghatta Road, Opposite Jaydeva Hospital, BangaloreJob Summary:We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our dynamic customer service team. The...

Job Title: Escalation ManagerDepartment: Customer Service / OperationsLocation: Divya Sree Towers, Bannerghatta Road, Opposite Jaydeva Hospital, BangaloreJob Summary:We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our dynamic customer service team. The...

Job Title: Escalation ManagerDepartment: Customer Service / OperationsLocation: Divya Sree Towers, Bannerghatta Road, Opposite Jaydeva Hospital, BangaloreJob Summary:We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our dynamic customer service team. The Escalation...

Job Title: Escalation Manager Department: Customer Service / Operations Location: Job Summary: We are seeking an experienced Escalation Manager with a background in BFSI (Banking, Financial Services, and Insurance) or Fintech to join our team. The Escalation Manager will play a critical role in managing and resolving high-priority customer escalations...

We're seeking a highly motivated Financial Services Specialist to join our Tax Services team at Ocwen Financial Corporation. In this role, you'll be responsible for completing various tasks including work queue resolution, research, tax payment processing data entry and reconcilement, and escalation resolution.Key Responsibilities:Responsible for adhering to...

Navi: A Financial Services CompanyWe offer Personal & Home Loans, UPI, Insurance, Mutual Funds, and Gold, all through a digital-first approach. Our goal is to make financial services simple, accessible, and affordable.About the RoleThis position requires a skilled professional to manage complex customer interactions, particularly around health claims...

We are seeking a seasoned customer escalation specialist to join our dynamic team at Rupeek. As a key member of our customer service department, the successful candidate will play a critical role in managing and resolving high-priority customer escalations related to financial services.Key ResponsibilitiesManage customer escalations by investigating root...

Job Title: BFSI Escalation Resolution SpecialistAbout Us:Rupeek is a leading financial services company seeking an experienced BFSI escalation resolution specialist to join our customer service team.Job Summary:We are looking for a skilled BFSI escalation resolution specialist with a background in customer service and financial regulations. The successful...

We are seeking a highly skilled financial service resolver to join our customer service team at Rupeek. The selected candidate will play a critical role in managing and resolving high-priority customer escalations related to financial services, ensuring prompt issue resolution and maintaining exceptional customer satisfaction.Required Skills and...

About the RoleThe Sales Director - Education Loans will be responsible for driving revenue growth and expanding the customer base for Avanse Financial Services in Bangalore. This role requires a seasoned sales professional with excellent leadership skills to manage a team of sales professionals and develop effective strategies to achieve sales targets.Key...

About the RoleWe are seeking an experienced Escalation Manager to join our dynamic customer service team. The ideal candidate will have a background in BFSI (Banking, Financial Services, and Insurance) or Fintech, with a strong track record of managing and resolving high-priority customer escalations.Key ResponsibilitiesServe as the primary point of contact...

Job SummaryWe are seeking a seasoned Customer Escalation Resolution Specialist to join our dynamic customer service team. The ideal candidate will possess a strong background in BFSI (Banking, Financial Services, and Insurance) or Fintech and have at least 5 years of experience in customer service with a focus on escalation management.The successful...

POSITION SUMMARY Reports to a Manager or Assistant Manager of the Tax Services team Responsible for completing assigned daily activities in the tax services team including but not limited to timely work queue resolution research tax payment processing related data entry and reconcilement and escalation resolution Maintain achieve and strive to...

As a Customer Escalation Manager candidate should have experience of handling customers and executives calls emails Candidate should have excellent written and verbal English communication skills Business Requirement Good attitude and a team player Willingness to learn and work Excellent written and spoken English Experience in handling customers and...

Job DescriptionThis role will report to the Problem Major Incident Manager and have operational responsibility for the Major Incident high-priority incident escalation and managing P3 incidents.Key Responsibilities:Manage the daily activities of the teams, including recruitment, training, objective-setting, and performance development reviews for team...

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

Ocwen Financial Corporation is hiring an Account Resolution Manager to join our Tax Services team in India. In this role, you'll be responsible for resolving complex issues related to tax payments, working closely with internal teams and external stakeholders to achieve resolution.Primary Responsibilities:Responsible for maintaining productivity goals and...

Join Our TeamKPMG Assurance and Consulting Services LLP is seeking a highly skilled and motivated professional to fill the position of Financial Transactional Services Manager. As a key member of our team, you will be responsible for managing the day-to-day financial operations, ensuring accuracy, efficiency, and compliance with regulatory requirements.Main...