Facilities Management Coordinator
1 month ago
Job Summary
We are seeking a highly skilled and experienced Facilities Management Coordinator to join our team at JLL. As a key member of our Integrated Facilities Management team, you will be responsible for providing administrative support to the Facilities Management team at Deloitte, Hyderabad.
Key Responsibilities
- Be accessible for escalation of all FM related issues
- Oversee the Helpdesk work process
- Provide management advice to Helpdesk operators for escalated issues
- Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
- Oversee the Reception
- Oversee the Front Office function
- Ensure visitors are promptly attended by the Front Office Executives (FOE)
- Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep are maintained
- Oversee the Housekeeping Services
- Overall service delivery assessment of HK vendor
- Coordination meetings with vendor for resolution of service issues
- Evaluate vendor performance
- Ensure that vendor manpower reports at site as per agreed terms and conditions
- Undertake audit of the attendance and check their grooming
- Oversee Cafeteria Services
- Ensure that the caterers are maintaining highest standards of hygiene in the services area
- Ensure that the quality and quantity of the food supplies are meeting the requirements
- When the food supplies run out, escalate the matter to the caterers' management immediately and make swift alternate arrangements
- In such a scenario communicate with the users and provide alternate solutions and appease them
- Overall coordination with all service providing vendors
- Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
- Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division
Requirements
- Graduate in any discipline
- 5 – 7 years experience in facilities management
- Tertiary qualifications in hotel management / building management and/or business desirable
- Excellent communication skills and ability to converse in English
- Proven ability to function effectively as part of a team
- Proven ability to initiate and follow through with improvement initiatives
What We Offer
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Facilities Management Coordinator looking for a new challenge, please apply today.
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