Facilities Management Coordinator

1 month ago


Hyderabad, Telangana, India JLL Full time

Job Summary

We are seeking a highly skilled and experienced Facilities Management Coordinator to join our team at JLL. As a key member of our Integrated Facilities Management team, you will be responsible for providing administrative support to the Facilities Management team at Deloitte, Hyderabad.

Key Responsibilities

  • Be accessible for escalation of all FM related issues
  • Oversee the Helpdesk work process
  • Provide management advice to Helpdesk operators for escalated issues
  • Ensure planning and execution of all preparation required for Conferences / meetings of the client as well as VIP visits scheduled during the shift
  • Oversee the Reception
  • Oversee the Front Office function
  • Ensure visitors are promptly attended by the Front Office Executives (FOE)
  • Take rounds of the front office and lobby to ensure high standards of housekeeping and upkeep are maintained
  • Oversee the Housekeeping Services
  • Overall service delivery assessment of HK vendor
  • Coordination meetings with vendor for resolution of service issues
  • Evaluate vendor performance
  • Ensure that vendor manpower reports at site as per agreed terms and conditions
  • Undertake audit of the attendance and check their grooming
  • Oversee Cafeteria Services
  • Ensure that the caterers are maintaining highest standards of hygiene in the services area
  • Ensure that the quality and quantity of the food supplies are meeting the requirements
  • When the food supplies run out, escalate the matter to the caterers' management immediately and make swift alternate arrangements
  • In such a scenario communicate with the users and provide alternate solutions and appease them
  • Overall coordination with all service providing vendors
  • Take rounds of the facility regularly to identify issues in Housekeeping, Maintenance, Cafeteria etc and initiate immediate rectification actions
  • Prepare weekly shift rosters for Helpdesk, Front Desk and Mailroom and communicate in advance to the staff and transport division

Requirements

  • Graduate in any discipline
  • 5 – 7 years experience in facilities management
  • Tertiary qualifications in hotel management / building management and/or business desirable
  • Excellent communication skills and ability to converse in English
  • Proven ability to function effectively as part of a team
  • Proven ability to initiate and follow through with improvement initiatives

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Facilities Management Coordinator looking for a new challenge, please apply today.



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