Cloud Security Operations Specialist

4 weeks ago

Gurgaon, Haryana, India Coralogix Full time

About This Role

Coralogix is a cybersecurity technology innovator looking for experienced Senior Cloud Security Analysts to join our India Security Resource Centre (SRC) Team. The team operates in a 24x7x365 environment, working with customers across the globe to enhance their security footprint and detect, prevent, and mitigate vulnerabilities and incidents.

Key Responsibilities

  • Understand the Snowbit offering and customer cloud and security deployments/environments.
  • Triage and analyze various security assessments and timely investigate security incidents. Formulate, communicate, and engage with customers on related alerts and remediation instructions.
  • Promptly resolve customer tickets and be the first point of contact for customer escalations.
  • Document assessments, recommendations, and customer engagements until resolution.
  • Work closely with multiple teams (CSM, Security Research, Incident Response, Product) to resolve customer events/incidents/escalations and evolve the Snowbit offering.
  • Share learnings and best practices amongst team members, including keeping internal knowledge databases updated.
  • Handle multiple competing priorities and high-impact incidents/escalations.

Requirements

  • Bachelor's degree in Computer Science/Engineering, Electrical Engineering, or related domain certifications.
  • 4+ years of experience in customer-facing operations roles with SOC/MDR teams handling multiple customers, preferably in the cybersecurity/network security domains.
  • Experience in or knowledge of cybersecurity assessments and incident management.
  • Experience with security solutions such as SOC, MDR, SIEM, SOAR, WAF, IPS, DAM, etc.
  • Understanding of the cybersecurity landscape, including common threats and attack scenarios.
  • Experience with monitoring, ticketing, and CRM tools.
  • Strong team player with the flexibility to work in shifts in a 24x7x365 environment.
  • Strong communication skills, including high proficiency in English.
  • Ability to deal with multiple customer profiles and personalities.

Preferred Requirements

  • Experience with cloud services (AWS or Azure or GCP).
  • Knowledge of cloud security principles.
  • Security certifications such as CEH, CSA, OSCP, OSWE, or OSEE.

Why Choose Coralogix?

  • Unique Culture: We recruit people based on our motto - Hungry, Humble, Smart - in that order. The people who work in Coralogix and the people we are always looking to hire are hungry (highly motivated), humble (always ready to learn new things), and smart (learn and implement things quickly).
  • Impactful Work: We provide our employees with the chance to make a significant impact on the company's growth and success. As part of a small team, your contributions can have a direct and noticeable effect on the company's outcomes, allowing you to see the tangible results of your efforts.
  • Learning and Growth: Our fast-paced and dynamic environments provide ample opportunities for personal and professional growth as you acquire new skills, expand your knowledge base, and gain valuable experience across different areas of the business.
  • Autonomy and Ownership: We provide our employees with a greater level of autonomy and decision-making authority. You have the opportunity to take ownership of projects and make independent decisions, which can be empowering and allow you to develop leadership skills.

Compensation:

Coralogix provides a competitive compensation package commensurate with qualifications and experience. Compensation includes competitive base pay, participation in the employee equity plan (stock options), health coverage, life insurance, generous time away from work, and courses for the enrichment and advancement of employees.

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