TPRM Operations Assistant Vice President

2 weeks ago

Bengaluru, Karnataka, India State Street Full time

Role Summary

State Street relies on third-party providers to support its internal processes and deliver certain products and services to clients. Our Third-Party Risk Management (TPRM) Program evaluates and assesses these third-party providers. The Third-Party Risk Management Operations Assistant Vice President will support the Head of TPRM Operations in monitoring and evaluating the progress of daily TPRM operations, improving productivity, and ensuring internal SLA compliance. This includes developing a strong set of productivity metrics to measure program effectiveness. Key responsibilities include monitoring daily activity, conducting due diligence outreaches, tracking the timeliness of suppliers' responses to due diligence, evaluating the completeness of diligence once returned, and tracking due diligence efforts to completion. The successful candidate must be able to effectively communicate with vendors and internal stakeholders, identify inconsistencies in information received, and initiate communications with key stakeholders and business partners to resolve issues.

Job Duties and Responsibilities

  • Develop and maintain a thorough understanding of State Street's business lines and the products and services offered.
  • Develop a comprehensive understanding of the end-to-end Third-Party Risk Management workflow.
  • Ensure effective communication of third-party risk posture to senior executives, adhering to the highest standards of controls.
  • Monitor and execute the daily queue of Executive Summaries (risk posture) to be released to the business.
  • Review the results of the TPRM risk assessment and, if issues are identified, review the findings documentation for accuracy and alignment with standard procedures.
  • Respond to inquiries from senior management in an accurate and precise manner.
  • Provide management information and analytics to demonstrate progress and productivity.
  • Maintain up-to-date procedure documentation and support during audits and regulatory inspections.
  • Support emerging TPRM program requirements in response to the evolving regulatory landscape.
  • Participate in project management efforts, including testing of Archer system enhancements.
  • Be flexible in working outside of direct responsibilities to support emerging TPRM program requirement changes.

Skills

  • Proven subject matter expertise with firsthand experience of improving aspects of third-party risk management in large, complex organizations.
  • Proven ability to network, communicate, influence, and support stakeholders.
  • Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels.
  • Ability to multitask and operate in a fast-paced, deadline-oriented environment.
  • Strong organizational and time management skills, with the ability to work independently, prioritize tasks, and meet tight deadlines.
  • Must be self-motivated, adaptable, and demonstrate initiative in challenging circumstances.
  • Proven ability to identify problems and work towards successful resolution.
  • Possess a strong customer-centric mindset.
  • Demonstrate a willingness to support change and initiatives within the TPRM Program.
  • Innovative and critical thinking.
  • High ethical standards.

Qualifications

  • Overall work experience within the financial services sector (14+ years).
  • Management graduate from an institute of repute preferred.
  • Prior experience in risk management roles in large multinational banks.
  • Prior experience of 10+ years with third-party risk management in large multinational banks.
  • Subject matter expertise and proven track record in managing third-party risks.
  • Strong working knowledge of Microsoft Office products, including Word, PowerPoint, and Excel.
  • Risk management certification good to have - CRISC, CISM, CRVPM.
  • Prior experience with Archer/RSA platform is preferred.

Please note that the role is required to support internal clients during the first half of US hours.

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