Customer Success Strategist

5 days ago


Hyderabad, Telangana, India Analytify Full time

We are seeking a Customer Success Strategist to play a key role in ensuring our clients achieve their business objectives and maximize value from our products.

This role focuses on building strategic partnerships, driving product adoption, and creating long-term customer satisfaction through proactive and strategic management of B2B clients.

The ideal candidate has a strong understanding of customer success as a proactive and strategic role and is experienced in managing clients with the goal of delivering measurable results and driving customer retention, expansion, and satisfaction.

  • Build and nurture strategic relationships with clients to align their business goals with our product solutions.
  • Develop and execute customer success plans with clear milestones and measurable outcomes.
  • Own client onboarding, ensuring a seamless setup and adoption process.
  • Monitor and optimize customer usage to drive engagement and retention.


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