Telecom Order Management Specialist

2 weeks ago


Bengaluru, Karnataka, India HCLTech Full time

Join HCLTech as a Telecom Order Management Specialist, and take on the challenge of delivering exceptional customer experiences in a fast-paced night shift environment. With a strong background in telecommunications and order management, you will be responsible for driving order verification, entry, and validation, ensuring seamless order processing and customer satisfaction.

This role requires strong technical skills, including proficiency in SFDC tools and processes, as well as excellent communication and problem-solving abilities. You will work closely with cross-functional teams to resolve fallout orders, manage vendor partnerships, and ensure timely order completion and billing validation.

In this dynamic role, you will have the opportunity to develop your skills in critical thinking, data analysis, and project management, while contributing to the growth and success of our clients. If you are a motivated and detail-oriented individual with a passion for delivering world-class customer experiences, we encourage you to apply for this exciting opportunity.

**Key Responsibilities: **



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