Senior Technical Communications Specialist

2 days ago

Kolkata Delhi Mumbai, India beBeeCommunications Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

This position involves supporting senior members in delivering projects with technical expertise.

Key Responsibilities
  • Contribute to project delivery by providing skills and resolving blockers.
  • Analyze and document technical solutions.
Operational Requirements
  • Participate in design consultations with architects, technical analysts, and other IT team members.
  • Document and present design solutions and supporting rationale following established internal documentation standards.
  • Identify dependencies and integration points, recommending solutions involving program functions and interfaces.
  • Submit software products for review of compliance with best practices, standards, and enterprise architecture (code review).
People Development
  • Guide and mentor less experienced staff.
  • Provide feedback to build team capability.
  • Maintain a continuous improvement mindset.
Required Skills
  • Proven experience in designing and developing customer communications solutions using similar platforms.
  • Proficiency in EngageOne Designer/Developer tools, including EngageOne Designer, EngageOne Interactive, and EngageOne Compose.
  • Ability to understand business requirements and functional specification documents quickly.
  • Self-starter with the ability to work independently.
  • Good written and verbal communication skills.
  • Effective problem-solving skills and logical analysis.
  • Capable of working under pressure and meeting deadlines.
  • Excellent communication and customer interfacing skills.
  • Familiarity with HTML, CSS, JavaScript, and other web technologies.
Desired Attributes
  • Experience with other document composition tools such as OpenText Exstream, GMC Inspire.
  • Familiarity with Jira.

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