Field Application Engineer-Semiconductor Specialist
3 weeks ago
About the Role
Unified GlobalTech (I) Pvt Ltd invites applications for the position of Field Application Engineer-Semiconductor Specialist. This role involves providing technical support and promoting products represented by Unified to clients.
Main Responsibilities
- Support Unified Business through prospecting, qualification, and product design-in, design-win, and production win efforts to drive sales growth.
- Create and manage accounts for demand creation activity in the region for Industrial/Defense Accounts.
- Identify new applications, understand ongoing projects, and recommend products/Solutions to clients.
- Support clients with technical details and product samples for DWIN activities.
- Diagnose and troubleshoot technical and operational issues or customer-reported complaints in a timely manner.
- Participate in training and sales meets with OEMs regarding demand creation.
- Organize joint visits with OEMs and customers.
- Organize training, webinars, and tech days for customers.
- Work with the sales team in response to NBO's progress on the project.
- Support branch office priorities and requirements.
- Develop relationships within target companies through cold calls, site visits, and leveraging existing networking relationships.
- Be a regional subject matter expert on Unified Products and domains.
- Prepare and present technical demos and benchmarking exercises when necessary.
- Own the technical response to customer RFQs.
- Update clients on new product information & record response.
- Call end users, visit key accounts/customers to understand needs & complaints, provide technical information & support & suggest solutions, and prepare proposals to meet needs and overcome objections.
- Qualify opportunities and close the sale.
- Record and maintain updated information in companies CRM system (Zoho).
- Travel 50% - 70% of office time.
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