
Strategic Data Insights Professional
13 hours ago
As a key player in the telecommunications industry, we are seeking a skilled Reporting&Data Analytics Specialist to join our team.
About This OpportunityThis role is responsible for analyzing data from various sources to provide critical insights for campaign effectiveness and customer lifecycle activities.
- Analyze large datasets to prepare reports on campaigns and customer performances, identifying trends and areas for improvement.
- Create detailed customer-centric reports using reporting tools and conduct in-depth analyses of postpaid and prepaid customers.
- Produce actionable reports that impact the customer lifecycle, including KPIs and ROI, to measure campaign performance and inform business decisions.
- Build regular dashboards and publish performance summaries to stakeholders, highlighting key findings and recommendations.
- Measure campaign performance using metrics like customer acquisition, retention, engagement, and revenue growth, providing data-driven insights to inform future initiatives.
- Use data analytics to understand customer segments, behaviors, and preferences, identifying opportunities to improve customer experience and develop targeted campaign strategies.
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