Associate Analyst for HR Solutions

3 days ago


Hyderabad, Telangana, India Inspire Full time
Our Team

We are a dynamic team at Inspire Brands, committed to delivering exceptional customer service and supporting our associates and managers. We are seeking an experienced HR Operations Assistant to join our team in the Human Resource Solutions Center. This individual will provide high-quality customer service through inbound or outbound calls and case management. The selected candidate will handle incoming calls, identify and document issues, process necessary transactions, or escalate issues to HR Operations Coordinators for further research and resolution.

Responsibilities:
  • Support organizational changes through high-volume transactional support as needed
  • Process transactional requests received via call, email, or ticketing system
  • Provide exceptional customer service
  • Offer general Human Resources support to team members and field managers by applying basic knowledge of HR concepts and procedures via multiple contact formats
Requirements:
  • High School Diploma or GED
  • Prior experience using HR systems
  • Experience in the hospitality services industry

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