Customer Care Professional

5 days ago


Rajkot, Gujarat, India beBeeCustomerService Full time ₹ 18,000 - ₹ 25,000
Customer Service Professional

We are seeking a dedicated individual to join our team as a Customer Service Professional.

Job Description:

The successful candidate will be responsible for handling day-to-day tasks including addressing customer inquiries and ensuring customer satisfaction.

They will provide exceptional customer service and communicate effectively with clients, while working closely with the sales team to support customer acquisition and retention efforts.

Requirements:
  • Customer Support, Customer Satisfaction, and Customer Service skills
  • Excellent Communication skills
  • Sales skills to assist with customer acquisition and retention
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and as part of a team
Preferred Qualifications:
  • Previous experience in customer care or a related role is a plus
  • Bachelor's degree in Business, Communications, or a related field is also preferred
Key Responsibilities:
  1. Address customer inquiries and ensure customer satisfaction
  2. Provide exceptional customer service and communicate effectively with clients
  3. Work closely with the sales team to support customer acquisition and retention efforts
What We Offer:
  • Opportunity to work in a dynamic environment
  • Chance to develop new skills and advance your career
  • Collaborative and supportive team


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