Associate / Sr Associate - CSR Services Specialist

7 days ago


Delhi, Delhi, India Give Full time
About the Role

We are seeking an Associate to join our CSR Services team, responsible for client relationships and overall client delight. As an Associate, you will work closely with clients to understand their CSR vision and develop action roadmaps aligned with their goals. You will also be responsible for delivering high-quality reports and updates to clients, engaging with NGO partners and internal teams, and staying up-to-date with the CSR ecosystem and social development space.

Responsibilities
  1. Program Identification and Delivery: Understand client's CSR vision and co-develop action roadmap aligned to their CSR goals. Maintain close coordination with the clients for timely delivery of services as per the agreed scope of work.
  2. Strategic Consulting: Help clients design/restructure programs in line with their intent and that delivers real, measurable, sustainable impact. Undertake secondary research of the CSR/impact landscape/peer research to provide insights and trends to the clients.
  3. Internal Stakeholder Management: Timely raising of internal requests to ensure that the overall project plan and objectives are met. Develop understanding of our tech products, to provide appropriate guidance to client teams.
Required Skills and Expertise

We are looking for self-starters who are willing to learn fast and work towards building an excellent customer-centric experience while providing them with quality support and guidance. Graduate/postgraduate from top-tier institutes with strong academic background. An academic background in sociology/social work/economics/development studies/allied streams will be a positive but is not essential. 2-4 years of experience, preferably with exposure to CSR/development space or equivalent consulting experience.

Domain knowledge of CSR rules and understanding of CSR ecosystem in India along with areas of national priority such as skilling, women empowerment, MCH, climate change. Strong analytical skills, excellent communication, storytelling, and presentation skills, backed by strong verbal and written communication along with keen attention to detail.

Technical Skills: Strong Microsoft PowerPoint, Excel, Word. Strong data analysis capabilities including high proficiency in Excel + Google Sheets and PowerPoint + Google Slides. Soft Skills: Client communication, project management, relationship building, stakeholder management, and client influencing.

Proven ability to work independently and collaboratively in a dynamic environment with a strong commitment to ethical practices, social justice, and advancing positive social outcomes. A bias toward action, ability to manage multiple projects and priorities to deliver on tight deadlines.



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