Senior ServiceNow SAM Developer
6 days ago
**Job Description:**
We are seeking a skilled Senior ServiceNow SAM Developer to join our team at V-Soft Consulting Group, Inc.
About the Role:
The ideal candidate will have a strong background in ServiceNow development, with a focus on Software Asset Management (SAM). They will be responsible for designing, implementing, and maintaining efficient SAM processes within our organization.
Key Responsibilities:
- ServiceNow SAM Development & Implementation:
- Develop, configure, and maintain ServiceNow SAM modules to ensure effective asset lifecycle management.
- Configure workflows, rules, and SAM processes using ServiceNow platform capabilities.
- Implement software discovery and normalization processes.
- Customize license metrics, entitlement imports, and reclamation processes in alignment with business requirements.
- Integration & Support:
- Integrate SAM modules with third-party systems such as SCCM, Active Directory, and other IT asset management tools.
- Provide support for troubleshooting and resolving ServiceNow platform and SAM-related issues.
- Develop and maintain integration scripts using JavaScript and ServiceNow Glide APIs.
- Compliance & Optimization:
- Conduct software license reconciliation to ensure compliance with vendor contracts.
- Analyze software usage data to identify optimization opportunities and recommend cost-saving measures.
- Ensure the organization's software assets adhere to regulatory and audit requirements.
- Reporting & Collaboration:
- Develop and maintain dashboards, reports, and KPIs for software asset tracking and compliance monitoring.
- Collaborate with stakeholders, including IT, procurement, and legal teams, to align SAM processes with business needs.
- Train and mentor team members on SAM best practices and ServiceNow functionalities.
Requirements:
To be successful in this role, you will need:
- A minimum of 5 years of hands-on experience in ServiceNow development, with at least 3 years specializing in SAM.
- In-depth knowledge of ServiceNow SAM, ITAM, and ITSM modules.
- Proficiency in JavaScript, ServiceNow Glide API, and ServiceNow development best practices.
- Experience with software discovery tools and integrating SAM with enterprise systems (e.g., SCCM, AD).
- Strong understanding of software licensing models (e.g., perpetual, SaaS, concurrent).
Preferred Qualifications:
Prior experience with ServiceNow Certified Implementation Specialist – SAM or ServiceNow Certified System Administrator is highly desirable. Additionally, familiarity with Agile development methodologies and knowledge of regulatory compliance standards (e.g., ISO 19770, GDPR) would be an asset.
What We Offer:
V-Soft Consulting Group, Inc. offers a competitive salary of $120,000 - $150,000 per year, commensurate with experience, plus a comprehensive benefits package. As a member of our team, you will have the opportunity to work on cutting-edge ServiceNow implementations, collaborate with innovative colleagues, and contribute to the growth and success of our organization.
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