Telecom Systems Engineer

7 days ago


Noida, Uttar Pradesh, India Mumba Technologies, Inc. Full time
Job Summary

Mumba Technologies, Inc. is seeking an experienced Telecom Systems Engineer to join our team in Noida.

Key Responsibilities
  • Serve as a primary escalation point for assigned areas of responsibility and create standardized documentation to assist team members in case processing while adhering to corporate policies.
  • Implement and maintain new call flows in the Ribbon Communications environment.
  • Maintain and update centralized knowledgebase to ensure information is accurate and relevant.
  • Develop basic reports for use by management in an accurate and timely manner.
  • Collaborate with internal teams to complete design phase and initiate implementation.
  • Serve as subject-matter-expert (SME) for smaller projects requiring knowledge of specific systems or methods.
  • Evaluate situations outside employee's control that could adversely impact services being provided.
Requirements
  • Bachelor's degree from an accredited college or university with major coursework in computer science, MIS, or related field required.
  • Minimum 3 years of experience with VoIP Products, SBC, PBX, or ACD required.
  • Minimum 1 year of experience with Ribbon Communications products preferred.
  • Minimum 1 year of experience with Python preferred.
Estimated Salary: ₹850,000 - ₹1,100,000 per annum

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