Senior Product Manager

5 days ago

India beBeeStrategy Full time US$ 1,52,500 - US$ 2,62,350
Product Strategy and Customer Experience Manager

This role plays a crucial part in contributing to product strategy alongside cross-functional stakeholders, ensuring alignment with the shared vision.

The position focuses on enhancing customer experience and monitoring success metrics through usability studies and market analysis. Responsibilities also encompass managing workstreams for analytics and competitive analysis, overseeing product profitability, participating in operational reviews, and collaborating with content developers, data scientists, and designers.

  • Contributes inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product.
  • Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
  • Ensures customer experience and customer needs are incorporated into product requirements and decision making.
  • Monitors metrics that inform the success of products including usability studies, research and market analysis.
  • Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
  • Monitors product profitability measures.
  • Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product leadership as needed.
  • Collaborates with content developers, data scientists, product designers and user experience researchers.
Minimum Qualifications:
  • Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.
Preferred Qualifications:
  • Experience working in the payments industry and omnichannel in person payments.
  • Proven track record for building, launching, and maintaining high-scale, successful products.
  • Experience creating and managing global product roadmap ensuring consistent execution of the product life cycle process from concept to launch.
  • Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups.
  • Excellent verbal and written communication skills and ability to convey a product strategy to partners and senior leaders.
  • Ability to juggle multiple priorities and thrive in fast-paced environments.

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