
Dynamic Financial Leader Wanted
1 day ago
Job Summary:
We seek a results-driven leader to manage our Sulthanbathery branch.
This is a full-time, on-site role responsible for the overall management and operational excellence of the branch.
The ideal candidate will be a dynamic professional with a strong background in the financial services sector, capable of driving sales, ensuring superior customer service, and maintaining a high-performing team.
Key Responsibilities- Business Growth & Sales:
- Develop and execute business strategies to achieve and exceed sales targets for diversified products.
- Identify new business opportunities and expand the customer base in the local market.
- Monitor market trends and competitor activities to maintain a competitive edge.
- Team Leadership & Management:
- Lead, mentor, and motivate a team of branch staff to achieve individual and collective goals.
- Conduct regular performance reviews, provide constructive feedback, and identify training and development needs.
- Foster a positive and collaborative work environment that promotes high productivity and employee satisfaction.
- Operational Excellence:
- Oversee the daily operations of the branch, including cash management, document verification, and data entry.
- Ensure strict compliance with all policies, procedures, and regulatory guidelines.
- Manage branch finances, including profitability analysis and expense control.
- Customer & Stakeholder Relations:
- Ensure the delivery of superior customer service, addressing and resolving customer inquiries and complaints promptly and professionally.
- Build and maintain strong, long-term relationships with clients and key stakeholders in the community.
- Reporting & Compliance:
- Prepare and submit regular reports on branch performance, sales, and operational metrics to regional and corporate management.
- Conduct regular internal audits to ensure adherence to all operational and ethical standards.
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