IT Infrastructure Specialist

1 week ago

Palakkad, Kerala, India beBeeSystem Full time ₹ 15,00,000 - ₹ 20,00,000
Job Summary

We are seeking a skilled Senior IT Systems Engineer to join our team. This role will play a pivotal part in the successful deployment, support, and maintenance of various applications and products within cloud environments.

The ideal candidate will have extensive experience in managing infrastructure services, collaborating with cross-functional teams, and staying up-to-date on emerging technologies and best practices.

Key Responsibilities
  • Collaborate with architects, developers, and DevOps teams to enhance integration of Artifactory and related services into software development lifecycle.
  • Maintain and support Artifactory and other enterprise-grade IT services, ensuring high availability across geographically distributed environments.
  • Act as liaison with third-party vendors, including Artifactory provider, to escalate and resolve advanced technical issues.
  • Provide technical support to users of IT services, ensuring timely issue resolution, adherence to SLAs, and proactive vulnerability management.
  • Manage user and team provisioning, access controls, and permissions across supported services, emphasizing security, reliability, and operational continuity.
  • Partner with cross-functional IT teams to deliver complex maintenance, upgrades, and support initiatives across multiple services.
  • Design and implement automation solutions to streamline operational workflows and reduce manual intervention across supported systems.
  • Drive modernization efforts for deployment, monitoring, and testing processes of infrastructure services.
  • Maintain clear and comprehensive documentation for system configurations, administrative procedures, and user-facing support materials.
  • Respond to and manage service escalations across supported services, minimizing disruption to business operations.
  • Stay informed on emerging technologies, industry trends, and best practices to continuously improve service delivery and system performance.
Required Skills and Qualifications
  • Proven experience installing, configuring, upgrading, and maintaining JFrog Artifactory, including user provisioning.
  • Skilled in integrating Artifactory with build tools and pipelines, such as Maven, Jenkins, Electric Flow, and Docker, ensuring seamless artifact management within CI/CD workflows.
  • Strong experience in Linux system administration, including proficiency with Bash scripting for automation and system management tasks.
  • Highly responsible, adaptable, and collaborative team player with strong initiative and clear communication skills.
  • Experience using an ITSM platform, with a proven track record on timely customer responses and ticket updates.
  • Proven troubleshooting skills and experience.
Benefits

This role offers a range of benefits, including:

  • Opportunities for career growth and professional development.
  • A dynamic and collaborative work environment.
  • Competitive salary and benefits package.
Others

Please note that occasional work outside of regular business hours may be required to address critical issues or meet project deadlines.

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