Client Solutions Expert

7 days ago


Hyderabad, Telangana, India FactSet Full time

Key Responsibilities:

Client Solutions and Support:

  • Develop and deliver innovative solutions to global clients, leveraging expertise in various CTS products and solutions.
  • Collaborate closely with product development to contribute to market-leading solutions.
  • Participate in the pre-sales process as a subject matter expert.

Project Management and Client Relationships:

  • Manage client implementation projects and key accounts, ensuring successful project delivery.
  • Build and maintain strong client relationships, understanding their needs and providing exceptional service.
  • Collaborate with stakeholders to align goals and expectations.

Training and Stakeholder Management:

  • Conduct external and internal training sessions to enhance client understanding and product adoption.
  • Effectively manage stakeholders, fostering productive relationships and ensuring smooth communication.

Requirements:

  • A relevant Finance and Technology degree or equivalent.
  • Proficiency in one or more FinTech technologies, programming or query languages, and/or a strong technical aptitude and a desire to learn in a dynamic technical landscape.
  • Experience and working knowledge of Benchmarks data is preferred.
  • Good knowledge of financial market data.
  • Prior experience in client-facing roles is preferred.
  • Strong numerical, analytical, and problem-solving skills.
  • Exceptional written and verbal communication skills.
  • Self-driven and motivated, with a desire to learn and work with new technologies.
  • Enthusiasm and drive to excel in a technical client-facing role.
  • A previous client-facing Financial-Technology experience and/or familiarity with Cloud technologies or SQL would be ideal.

Company Culture and Benefits: At FactSet, we foster a collaborative and inclusive culture that encourages growth and innovation. We offer competitive benefits and provide ample opportunities for professional development, paving the way for exciting career advancement within the Financial-Technology industry.



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