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Publishing Services Coordinator

3 weeks ago

Chennai, Tamil Nadu, India beBee Careers Full time

About this Opportunity:

This is an exciting opportunity to join our team as a Service Delivery Manager. As a key member of our Publishing Services team, you will play a crucial role in ensuring the successful delivery of publishing services to our authors.

Key Responsibilities:

  • Lead and manage the Publishing Services team to deliver high-quality services.
  • Develop and implement processes to enhance efficiency and customer satisfaction.
  • Oversee end-to-end publishing projects, ensuring timelines, quality, and customer expectations are met.
  • Track project progress, identify potential bottlenecks, and resolve cross-functional issues.
  • Serve as the primary escalation point for authors and internal teams.
  • Liaise with editorial, design, and production teams to ensure smooth project execution.

Ideal Candidate:

  • 4-6 years of experience in service delivery, project management, or publishing operations, with at least 2 years in a leadership role.
  • Strong team management and mentoring skills.
  • Excellent communication and organizational abilities.
  • A passion for working with authors and creative professionals.
  • Ability to work independently and collaboratively within a team.

Benefits:

  • A dynamic work environment with opportunities for growth and learning.
  • Employee Stock Options, Paid Time Off, and Healthcare Insurance.

Diversity and Inclusion: We value diversity and promote equal opportunities. We celebrate diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.