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Cash Flow Collection Specialist

1 week ago

Chennai, Tamil Nadu, India Equitas Small Finance Bank Full time

Role Description:

The Cash Flow Collection Specialist position at Equitas Small Finance Bank requires a highly organized and detail-oriented individual who can manage multiple tasks simultaneously and maintain effective communication with customers.

Key Accountabilities:

  • Coordinate with customers to schedule payments and ensure timely receipt of payments.
  • Process compliance and adhere to established processes for repayment and relationship management with customers.
  • Continuously monitor and update customer records to reflect changes in payment status and other relevant information.
  • Collaborate with internal stakeholders to resolve any issues related to payment processing and collections.
  • Develop and maintain relationships with customers to promote positive interactions and facilitate smooth transactions.
  • Prepare and submit reports to management highlighting trends, challenges, and opportunities for improvement in cash flow management.