Medical Operations Specialist
4 days ago
Hxplain Med-EdTech is a cutting-edge MedTech platform startup based in Chennai, revolutionizing the healthcare industry with innovative digital solutions. Our mission is to provide high-quality Continuing Education, Knowledge Updation, and Skill Development Training for working professionals in the hospital services sector.
We strive to facilitate informed decision-making, participation, and increased awareness of healthcare delivery and management through our intuitive platform.
Job DescriptionMedical Operations Specialist - Healthcare Experience Team
We are seeking highly skilled professionals with a Masters in Hospital Management or related fields to join our Customer Experience and Onboarding Team.
The ideal candidate will possess excellent communication skills in English and at least one regional language (Tamil, Telugu, Kannada, Hindi) to effectively interact with various clients.
- Closely coordinate with key stakeholders at client sites to onboard users efficiently.
- Interact with end-users to help them download the app on their phones and get started.
- Be part of organizing events at client sites for launching our product.
- Provide ongoing customer support and monitor user adoption.
- Support training content management and travel to client sites within and outside Chennai.
Essential Qualifications:
- Masters in Hospital Management or related fields.
- Fair levels of communication skills in English and at least one regional language (Tamil, Telugu, Kannada, Hindi).
- Ability to interact with users to gather needed data and facilitate app downloads.
- Willingness to travel to client sites within and outside Chennai.
Desirable Qualifications:
- Work experience in a healthcare setting.
- Knowledge of Excel sheets, Word documents, and PowerPoint presentations.
We offer a competitive salary package, opportunities for growth and development, and a dynamic work environment that fosters collaboration and innovation.
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