
SaaS Onboarding Implementation Lead
23 hours ago
Implementation Specialist
">We are seeking a highly skilled and detail-oriented implementation specialist to lead our customer onboarding process.
Key Responsibilities:
- Lead customer onboarding sessions, ensuring smooth product adoption and integration.
- Assist customers in migrating data through ETL/ELT pipelines while ensuring data accuracy and consistency.
- Perform SQL queries and database operations to validate, transform, and troubleshoot customer data.
- Utilize advanced Excel and spreadsheet skills for data manipulation, validation, and reporting.
- Collaborate with cross-functional teams to enhance onboarding experiences.
Requirements:
- 3 to 5 years of experience in SaaS onboarding, data operations, or a related technical field.
- Proficiency in ETL/ELT processes and data transformation methodologies.
- Strong SQL skills with experience in writing complex queries, data validation, and troubleshooting.
- Advanced Excel and spreadsheet skills, including formulas, pivot tables, and automation.
Preferred Qualifications:
- Prior experience in SaaS companies. Experience with ERP systems is highly preferred.
- Familiarity with cloud platforms, APIs, and automation tools.
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