Technical Documentation Specialist

1 week ago


Anywhere in IndiaMultiple Locations Jumio Full time
Key Responsibilities:

As a Technical Writer at Jumio, you will be responsible for creating, reviewing, and maintaining high-quality documentation to enhance our documentation and communication capabilities. Your contributions will directly impact the efficiency and usability of our products.

Content Creation: Develop, write, and maintain technical documentation, including integration guides, manuals, tutorials, API documentation, and customer-facing knowledge base.

Collaboration: Work closely with engineering, product management, and customer support teams to understand product details and create documentation that meets the needs of developers working for our customers.

Continuous Improvement: Stay updated with the latest industry trends, technologies, and best practices in technical writing and apply this knowledge to improve documentation processes.

Requirements: Bachelor's degree in Technical Writing, English, Communications, Computer Science, or a related field. Proven experience as a technical writer for SaaS solutions for B2B/B2B2C, and strong understanding of software development and programming languages.



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