Digital Transformation Expert

18 hours ago

Agra, Uttar Pradesh, India beBeeDigital Full time ₹ 15,00,000 - ₹ 23,00,000
Job Title: Technical Business Analyst-Digital Adoption Specialist

Overview of the Role:

We are seeking an experienced Technical Business Analyst with expertise in digital adoption solutions to join our team. The ideal candidate will have a strong understanding of business analysis principles, technical skills, and experience in working with customers to identify their training needs.

The successful candidate will work closely with our global customers to understand their requirements, derive actionable insights, and propose optimal digital adoption solutions. This role requires excellent communication skills, ability to collaborate with cross-functional teams, and a knack for understanding systems, architecture, and security aspects.

Responsibilities:

  • Work with customers to identify their target audience's training needs and acquire an understanding of customer applications and processes.
  • Derive actionable insights and use cases to improve digital adoption.
  • Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to customers.
  • Consult, ideate, and propose optimal digital adoption solutions to customers using the client Product Ecosystem.
  • Create content using the client Studio Editor to suit the customers' use cases.

Requirements:

  • Excellent spoken English skills (Frequently communicate with North American clients).
  • Awareness of diverse cultures and practices across geographies.
  • Javascript, CSS, HTML, Rest APIs, systems architecture, and security.
  • Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc would be an added advantage.
  • Candidate from Engineering and Computer, IT background is preferred.

Preferred Skills:

  • React JS, React, active Frontend development or MERN stack.

Education:

  • Candidate from Computer Science, IT Engineering, MCA, or BCA Background is mandatory.

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