Advanced System Engineer

4 days ago

Vadodara, Gujarat, India beBeeLinux Full time ₹ 8,00,000 - ₹ 10,00,000
Senior Hosting Product Specialist

Newfold Digital is a leading web technology company serving nearly 7 million customers globally.

Our mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online.

Key Responsibilities:
  • Monitor the stability of our products with various internal tools.
  • L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated).
  • Handle incident response, troubleshooting and fix for various products/services.
  • Communicate clearly on tickets, phone calls made to the team about various issues.
  • Exhibit a sense of urgency to resolve issues.
  • Build advanced automation workflows for automating repeated issues.
  • Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook.
  • Ensure SLA's and Operational standards are met.
Requirements:
  • 2-3 years of experience in a similar role.
  • Educational Qualifications : Graduate, preferably in Information Technology or Computer Science.
  • Consistently strong academic performance.
  • Good understanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter.

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