Insurance Claims Analyst

4 weeks ago


Chennai, Tamil Nadu, India NTT DATA Services Full time

Job Summary:

This role involves processing insurance claims in a timely and qualitative manner. The ideal candidate will have excellent analytical skills, attention to detail, and the ability to work independently.

Key Responsibilities:

  • Review medical documents, policy documents, and system notes to make informed claims decisions.
  • Analyze customer queries and provide timely, detailed responses.
  • Stay up-to-date on new policies, processes, and procedures impacting claims processing.
  • Develop and maintain a solid working knowledge of the insurance industry and its products, services, and processes.
  • Contribute to process improvements that enhance quality, productivity, and customer experience.

Requirements:

  • Undergraduate or postgraduate degree in a relevant field.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and problem-solving skills.
  • Proficiency in MS Office applications and data entry.

Preferred Qualifications:

  • 7+ years of experience processing insurance claims in the health, life, or disability disciplines.

Work Environment:

This role requires flexibility and the ability to work in a fast-paced environment. The ideal candidate will be able to work independently and as part of a team, with a strong focus on quality and customer satisfaction.



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