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Advertising Account Specialist
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We're seeking a skilled professional to join our organization as an Account Management Associate. This is a unique opportunity to develop strong relationships with our publishers, address their needs proactively, and ensure optimal performance of their ad setups.
In this role, you'll have the chance to gain a deep understanding of our product and the display advertising ecosystem. You'll understand and cater to the unique needs of each assigned account, resolve customer queries promptly and effectively, and collaborate with internal teams to resolve issues and implement solutions.
- You'll be responsible for developing strong relationships with our publishers, addressing their needs proactively, and ensuring optimal performance of their ad setups.
- You'll gain a deep understanding of our product and the display advertising ecosystem.
- You'll resolve customer queries promptly and effectively, providing timely support to our clients.
- You'll work collaboratively with internal teams to resolve issues and implement solutions, driving business results and improving customer satisfaction.
We're looking for someone with excellent problem-solving skills, a proactive attitude, and outstanding verbal and written communication skills. Knowledge of web analytics, ad networks, A/B testing, and SaaS products is a plus.
