Sports Facility Operations Manager

6 days ago


Mumbai, Maharashtra, India Hudle Full time
About the Role

A Venue Executive is responsible for overseeing the daily operations and customer experience of our sports facilities. Key highlights of this role include:

  • Ensuring all bookings, payments, and add-ons are efficiently managed on our Hudle App.
  • Greeting and interacting with customers, addressing their queries, and creating a positive atmosphere at our sports facility.
  • Being accountable for the infrastructure readiness of each sports facility and reporting to the Venue Manager in a timely manner.

This position requires collaboration with the team to maintain and upkeep our facilities. Responsibilities include ensuring top-notch hygiene and functionality of utilities such as water, electricity, washrooms, CCTV, changing rooms, vending machines, and playing areas.

To excel in this role, you will need to develop expertise in the tools used to manage operations – accurately reporting bookings on the Hudle App, Connecteam, and Slack.

You will also be responsible for installing and maintaining branding and signage, ensuring it enhances the ambience of our facility. Additionally, you will work with managers directly to implement policies and adhere to them.

Qualifications & Requirements
  • Graduate degree in any field, with a basic interest in sports.
  • Familiarity with technology and its applications.
  • Proficiency in Hindi, with English being an added advantage.
Benefits
  • Competitive salary with a great working environment.
  • Statutory benefits including ESI, PF, and others for all employees.
  • Incentives for overtime and extra days worked.

As a Venue Executive, you will have the opportunity to represent Hudle with high ownership, integrity, and professionalism.



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