UAT Quality Assurance Specialist
3 days ago
We are seeking a professional to lead User Acceptance Testing efforts for Sales - CRM and - Sales systems. This role ensures the platform meets business requirements and delivers a seamless experience for Sales - CRM teams and end-users.
Key Responsibilities- Scope, Objectives, and Success Criteria:
- Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows.
- Test Planning:
- Develop UAT test plans, schedules, and resource allocation.
- Coordination:
- Coordinate with business stakeholders to align testing goals with Sales - CRM operations.
- Test Case Management:
- Oversee creation and execution of test cases based on business requirements.
- Ensure coverage of critical Sales - CRM processes (e.g., lead management, opportunity tracking, quote generation , - Sales , CRM integrations).
- Team Leadership:
- Lead and mentor UAT testers and business users.
- Coordinate cross-functional testing efforts and manage dependencies.
- Defect Management:
- Track, analyze, and escalate defects.
- Collaborate with development and QA teams for resolution.
- Stakeholder Communication:
- Provide regular status updates and reports to stakeholders.
- Facilitate UAT sign-off and ensure stakeholder alignment.
- Environment & Data Setup:
- Ensure UAT environment mirrors production.
- Manage test data preparation and validation.
- Compliance & Documentation:
- Ensure adherence to regulatory standards (e.g., GDPR, SOX).
- Maintain documentation of test results, issues, and resolutions.
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