TravelBoutiqueOnline Quality Assurance Specialist

4 days ago


Gurgaon, Haryana, India TravelBoutiqueOnline Full time

TBO is a leading technology-first travel platform aiming to simplify global buying and selling needs. The proprietary platform connects distributed travel buyers and suppliers, addressing evolving demands in the complex world of global travel.

With a strong presence in 47 countries and business in 110, TBO serves a $9 trillion global travel market. We are emerging leaders in technology-led end-to-end travel management in the B2B space.

The role of the Quality Assurance Specialist is critical in ensuring quality, complaints, and escalations targets are met as per client standards. This involves conducting regular calibrations with stakeholders, identifying learning and development needs, providing coaching, and sharing compliance expectations.

The ideal candidate will have a graduate degree and at least three years of work experience, including two years of travel experience or contract loading process expertise. Strong communication skills and knowledge of contract QC & promotion QC, rate and contract loading are required.

A competitive salary of around $120,000 per year reflects the company's commitment to attracting top talent. Physical presence is not a requirement, making this an excellent opportunity for remote workers. Join our open and informal start-up environment that cares about its employees' growth and well-being.

This role offers a unique chance to contribute to building the world's largest technology-led travel distribution network. With our proven business model and growing GTV, you will be part of a dynamic team shaping the future of travel.



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