Enterprise Customer Onboarding Specialist

2 days ago

Davangere, Karnataka, India beBeeCybersecurity Full time ₹ 13,46,000 - ₹ 16,18,000
Job Title: Technical Implementation EngineerAs a Technical Implementation Engineer, you will play a pivotal role in leading the onboarding and technical enablement of enterprise customers across multiple cybersecurity products.Key Responsibilities:
  • Lead end-to-end onboarding for enterprise customers on multiple Qualys Cyber Security products.
  • Conduct kickoff sessions, product walkthroughs, and configuration workshops tailored to customer needs.
  • Align solution deployment/configuration/optimisation with customer business goals, security policies, and compliance requirements.
  • Assist with the deployment and configuration of Qualys agents, sensors, connectors, and APIs across cloud, on-prem, and hybrid environments.
  • Support secure integration with AWS, Azure, GCP, OCI, and containerized platforms such as Kubernetes, Docker, and CRI-o.
  • Provide expertise in asset discovery, patch deployment, vulnerability scanning, and policy configuration.
  • Act as a trusted technical advisor throughout the implementation phase, ensuring successful adoption and long-term retention.
  • Educate and guide customers on platform capabilities, security use cases, and best practices.
  • Design and manage onboarding plans, training sessions, and success criteria tracking.
Required Skills and Qualifications:
  • 5+ years in customer-facing technical roles (e.g., onboarding, professional services, customer success, pre-sales, or support).
  • Hands-on experience in enterprise IT environments, with working knowledge of Windows, Linux, and basic networking concepts.
  • Exposure to cloud platforms (AWS, Azure, GCP, OCI)
  • Familiarity with cybersecurity principles, vulnerability management, compliance frameworks, and threat detection tools.
Benefits:

This role involves hands-on implementation, technical consulting, and driving customer success in hybrid, cloud, and containerised environments. The ideal candidate should be an analytical thinker with problem-solving orientation, flexible working schedule, and ability to work independently and manage multiple onboarding projects simultaneously.

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