Senior Release Manager
1 month ago
About Q2
At Q2, we're passionate about delivering high-quality software solutions to our customers. We're seeking a skilled Senior Release Manager to join our Engineering Operations team.
Job Summary
The Senior Release Manager will be responsible for ensuring smooth and timely delivery of software packages to our Implementations and Support teams. This includes providing leadership on cross-functional teams, ensuring adherence to organizational processes and SDLC standards, and establishing engineering and QA completeness criteria.
Responsibilities
- Provide leadership on cross-functional teams to guarantee smooth and timely delivery of software packages.
- Ensure adherence to organizational processes and SDLC standards for software release practices.
- Establish engineering and QA completeness criteria to gate software releases from engineering to QA to release.
- Responsible for release planning, documentation, dependency coordination, internal training, and communications.
- Provide organizational metrics reporting for build and release milestones and release schedules.
- Provide leadership to manage bug triage scope with cross-functional implementation and support teams.
- Initiate and work on initiatives to improve the software release experience and improve internal and external customer satisfaction.
- Provide direction and guidance to less-experienced team members.
Requirements
- Bachelor's degree in Computer Science or related field or equivalent experience.
- Overall 12+ years of industry experience and minimum 7 years related experience in project management, business analysis, software development, or software implementations. Financial Services or Digital Channel experience is preferred.
- Self-starter with proven ability to work in a fast-paced collaborative team environment while delivering results.
- Familiarity with enterprise software deployment architecture and methodologies.
- Ability to convey technical concepts to business-oriented teams and to interact with technical internal resources.
- Capable of assessing and communicating risks and mitigations.
- Experience managing customer and internal expectations while understanding the customer impact.
- Leadership experience in a team lead or manager role.
- Strong process, leadership, and collaboration skills.
- Excellent verbal, written, and interpersonal skills.
What We Offer
- Hybrid Work Opportunities
- Flexible Time Off
- Career Development & Mentoring Programs
- Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community Volunteering & Company Philanthropy Programs
- Employee Peer Recognition Programs – "You Earned it"
How We Give Back to the Community
You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our website. Q2 supports dozens of wide-reaching organizations, promoting diversity and success in leadership and technology.
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