
Operations Specialist
1 day ago
We are seeking a highly skilled professional to fill the role of Senior Associate, playing a pivotal part in enabling medical practices and healthcare facilities to deliver an exceptional patient experience.
The ideal candidate will possess strong technical expertise, attention to detail, and excellent communication skills to ensure seamless client onboarding, support, and reporting operations.
- Create new provider databases in practice management software for clients.
- Maintain CRM systems, resolving existing client issues and addressing new requirements.
- Work on emails from other departments and clients, generating and publishing monthly usage reports for financial analysis purposes.
Qualifications:
- At least 5 years of experience in US medical billing domain.
- Excellent writing and communication skills.
This role involves comprehensive client support and operational management within a healthcare software environment. The position requires effective communication with internal departments and clients via email, as well as generating and publishing monthly usage reports for financial analysis purposes.
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