IT Business Analyst

1 week ago

Gulbarga, Karnataka, India beBeeOperations Full time ₹ 25,00,000 - ₹ 45,00,000
Business Operations and IT Support Role

This is a unique opportunity to combine technical skills with business acumen, providing comprehensive support to our operations team.

About 20–25% of your time will be spent on IT support (hardware, software, networking, troubleshooting). The remaining 75–80% will be devoted to data and operations support: commission reports, stock uploads, CRM cleanup, holiday calendar updates, and other global business support projects.

  • Provide IT assistance (approx. 10–12 hours/week) — troubleshoot computers, email, software, and network issues.
  • Upload SCI stock and inventory files to external platforms/websites.
  • Build and maintain commission reports for Finance.
  • Clean and update CRM data (e.g., company types, account details).
  • Manage company-wide updates (e.g., upload public holidays into calendars across countries).
  • Support ongoing IT and operations projects (automation, reporting, data accuracy).

We are seeking an organized and detail-oriented professional with strong English communication skills (spoken and written), 3–5 years of experience in IT support, service desk, or IT/business analyst roles, and educational background in IT or Computer Science.

  • Skilled in Excel (pivot tables, formulas, VLOOKUP, macros preferred).
  • Familiarity with CRM systems and data cleaning.
  • Organized, detail-oriented, and comfortable multitasking.
  • Able to troubleshoot independently and explain reasoning clearly.

This role offers the chance to work on a variety of projects, from IT support to data analysis, and to contribute to the success of our operations team.

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