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Refrigeration Service Specialist

1 week ago

Mumbai, Maharashtra, India Crystal Group Full time

Job Title: Refrigeration Service Specialist

Manage maintenance schedules, coordinate repairs, and ensure efficient service operations for refrigerated containers.

Key Responsibilities:

  • Schedule & track maintenance complaints, assign technicians, and ensure timely resolution.
  • Act as the primary contact for service requests and customer updates.
  • Oversee inspections, manage vendors, and maintain service records.
  • Monitor spare parts inventory and ensure availability.
  • Evaluate and implement quality improvement initiatives to meet customer needs.

Requirements:

  • Diploma/Degree in Mechanical, Electrical, or Refrigeration Engineering is preferred.
  • 3-5 years of experience in service coordination, preferably in reefer containers/cold chain.
  • Strong communication, problem-solving, and technical skills.