Senior Network Security Specialist

4 days ago


Thoothukudi, Tamil Nadu, India beBeeNetwork Full time ₹ 8,00,000 - ₹ 12,00,000
Job Title: 3rd Line Network Security Engineer

We are seeking a seasoned and skilled network security engineer to join our team in this pivotal role.

Key responsibilities will include:

  • Managing and owning support tickets related to existing customer services;
  • Designing and implementing changes as per client requirements;
  • Working closely with the 2nd line Service Desk team and the Solution Delivery team to support customers and configuration tasks.

Responsibilities:

  • Regular communication (verbal and written) with existing customers;
  • Providing 3rd line support for incoming customer support queries and escalations from the 2nd line Service Desk;
  • Taking ownership and effectively managing support tickets for incidents, change, and service requests;
  • Planning and completing projects assigned by the Head of 3rd Line Network Support;
  • Documenting customer solutions - CMDB, Visio documentation, technical summary write-up;
  • DR/Failover Testing;
  • Providing support and mentoring to 2nd line engineers;
  • Providing resources to the solution delivery team in supporting the configuration and implementation of new customer projects;
  • On-call rota out of hours for high-priority incidents.

Required Experience:

  • Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level;
  • In-depth knowledge of configuring and troubleshooting network security devices/protocols;
  • Ability to troubleshoot and isolate faults to identify root causes and bring to resolution;
  • Advanced knowledge of layer 2 and 3 protocols;
  • Experience using at least one of the following firewalls: Palo Alto, FortiGate, and Cisco ASA;
  • Strong knowledge of OSPF and BGP in an ISP environment;
  • Proficient in packet capture and interpretation;
  • Familiarity with Cloud products such as Azure / Amazon AWS;
  • Experience working within a Managed Service Provider Environment;
  • Minimum Basic experience with network automation/programming such as Ansible/Python.

Required Technical Skill:

  • Switching; Cisco, Meraki, Aruba, HP, Dell, Juniper;
  • Wireless; Cisco, Meraki, Aruba;
  • Security; Palo Alto, Prisma, Fortinet, Cisco ASA;
  • SD-WAN; Citrix, Viptela, Meraki, Fortinet, Nuage;
  • Cisco NAC ISE, SD-A/DNAC, DOT1x;
  • Cisco Nexus 7xxx, 5xxx, 2xxx series.


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