Senior IT Systems Administrator
3 weeks ago
About the Role
Novo Nordisk is seeking a skilled System Management Specialist to join our dynamic team. As a System Specialist, you will be responsible for managing a portfolio of IT systems, ensuring their smooth operation, and providing excellent support to our stakeholders.
Key Responsibilities
- Partner with business teams to understand their needs and provide timely solutions.
- Monitor and maintain IT systems, identifying and resolving any issues that may arise.
- Act as an Incident and Problem Manager, ensuring that incidents are resolved promptly and problems are addressed proactively.
- Collaborate with vendors to ensure the delivery of high-quality services and support.
- Develop and implement effective system management processes to improve efficiency and reduce downtime.
- Provide excellent communication and stakeholder management skills to ensure that all stakeholders are informed and engaged throughout the process.
Requirements
- Master's degree or bachelor's degree in a relevant field, such as software engineering, computer science, or business administration.
- At least 8 years of IT experience, with 6 years of experience in managing IT systems and services.
- Strong understanding of IT system architecture and day-to-day business operations.
- Experience with ITIL processes and hands-on experience in troubleshooting, problem-solving, and infrastructure understanding.
- Ability to work effectively in a team environment and communicate complex technical information to non-technical stakeholders.
About Novo Nordisk
Novo Nordisk is a leading global healthcare company with a strong legacy of innovation and excellence. We are committed to creating a workplace that is inclusive, diverse, and supportive of our employees' growth and development.
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